Posted on December 3, 2012

The art of collecting a debt is to understand the nature of the debt and the debtor. This dictates the approach that we adopt with the debtor. For example it is often the case that a client will instruct us to collect a debt from a customer with whom they wish to continue their business relationship. In those circumstances we would adopt a sensitive approach. In the event that there is no longer any commercial relationship between the client and the debtor then we would take a far more direct approach to collecting the debt.